Privacy Policy

1. Who is responsible for your information?

PixelMatrix Video Engineering, operated by Clement C. Perera, is responsible for personal information collected through this website.

Email: info@pixelmatrixvideo.com
Website: pixelmatrixvideo.nl

2. Information we collect

When you submit a project inquiry, we may collect your name, email address, event location, event date, requested service and the project details included in your message.

When you submit a testimonial, we may collect your name, optional role or company, comment and consent to publication. The website’s hosting provider may also process basic technical information, such as IP address, browser information and security logs, to deliver and protect the website.

3. Why we use your information

We use project-inquiry information to review and respond to requests, discuss availability and project requirements, prepare proposals or agreements, maintain necessary business correspondence, and protect the website from misuse.

We use testimonial information to review and, when approved, display the submitted comment. Project-inquiry processing is generally necessary to respond to your request and take steps before a business agreement. Testimonial publication is based on your consent.

Your information is not sold and is not used for unrelated marketing without separate permission.

4. Who receives your information?

Information may be processed by service providers used for website hosting, database storage, email delivery, email hosting, security and technical support. It may also be disclosed to professional advisers or authorities where reasonably necessary or legally required.

Some providers may process information outside the European Economic Area. Where applicable, appropriate safeguards are used for international data transfers.

5. How long we retain information

Project inquiries that do not result in work are normally deleted from the private website dashboard within 12 months after submission. If an inquiry becomes a project or business relationship, relevant correspondence may be retained for the relationship and any additional period required for contractual, accounting, tax or legal purposes.

Approved testimonials may remain published until they are removed or consent is withdrawn. Unapproved or unnecessary submissions may be deleted sooner.

6. Your privacy rights

Depending on applicable law, you may request access to, correction of or deletion of your information; request restriction of or object to certain processing; request a portable copy of information you supplied; or withdraw consent where processing is based on consent.

Send requests to info@pixelmatrixvideo.com. Identity verification may be required. If you are in the Netherlands, you may also submit a complaint to the Dutch Data Protection Authority.

7. Security

Reasonable technical and organisational safeguards are used to protect submitted information. However, no website, email service or internet transmission can be guaranteed to be completely secure.

8. Cookies and local storage

The website may use essential browser storage to remember visitor preferences, such as sound settings. This is used for website functionality and not for advertising. If non-essential analytics or tracking technologies are introduced, this policy and any required consent controls will be updated.

9. Changes to this policy

This policy may be updated when the website, business or legal requirements change. The latest revision date appears at the top of this page.

10. Contact

PixelMatrix Video Engineering
Clement C. Perera
info@pixelmatrixvideo.com